One of the advantages
of being a member of TruWest is that credit unions charge no fees or lower fees
than other financial institutions. Even though credit unions are not-for-profit
cooperatives, they must charge occasional fees in order to provide members with
high-quality, low-cost products and services.
The Board and Management
of TruWest are dedicated to providing quality service and innovative products to
benefit the diverse nature of our membership. In fact, everything we do is designed
with the good of our members as the top priority.
In regards to fees,
TruWest believes that the entire membership should not finance the costs of products
or services that only a small portion of the membership uses. Fees are intended
to offset the costs associated with a product or service, not to increase
the Credit Union's income. TruWest uses fees to influence member behavior patterns
and product selection. Fees are also used to reduce adverse and costly member practices,
such as routinely writing checks against insufficient funds. TruWest's fee programs
are designed in such a way that the membership can employ fee "avoidance" or fee
Where practical, fees are established
at levels lower than our competition. Credit Union fees are "low cost" by comparison
and "no cost" where appropriate, particularly when dealing with product essentials.
Credit Union fees, or the absence
of a fee, create value for a product or service.
The Credit Union intends that all
existing or proposed fees are aligned with Credit Union growth and profitability
The Credit Union strives to make
fees consistent in application and price level.
If you have any questions regarding
TruWest's fee guidelines, please contact us at
(AZ) 480.441.5900, (TX) 512.996.4000 or toll-free 1.855.TRUWEST (878.9378).