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Why TruWest

The future of banking is here

“Alexa, what’s my checking account balance?”

Need to know your account balance or check your recent transactions? Just ask! Banking with TruWest® is now even easier with Alexa Voice Banking for your smart speaker.

  • Check account balances
  • Review recent transactions
  • Manage accounts hands-free

How to use Alexa Voice Banking

Start by downloading the Amazon® Alexa app here if you haven’t already.

Getting started

  1. Enable the skill.
    Open your Amazon Alexa app or visit amazon.com, select Skills and search for “TruWest Credit Union”. Select Enable and accept the Terms and Conditions.
  2. Link your TruWest account.
    Enter your username and password for TruWest online and mobile banking, and create a 4-digit passcode. For security, we recommend using a different number than your PIN.
  3. Talk to Alexa!
    In order to check your accounts using Alexa Voice Banking, first say, “Alexa, open TruWest Credit Union.” When you’re finished, say, “Alexa, stop.”

What you can ask

To start, say, “Alexa, open TruWest Credit Union.” From there, you can ask Alexa any of the following:

“Tell me my checking account balance.”
“What are my recent checking account transactions?”
“What is the balance in my savings account?”
“Tell me my recent savings account transactions.”
“What are my account balances?”

To stop using voice banking, simply say, “Alexa, stop.”

FAQs

Frequently Asked Questions

Setting Up Alexa Voice Banking

As easy as 1, 2, 3


  1. 1
    Enable the Skill
    Open your Amazon Alexa app or visit amazon.com, select Skills and search for “TruWest Credit Union”. Select Enable and accept the Terms and Conditions.
  2. 2
    Link your TruWest account.
    Enter your username and password for TruWest online and mobile banking, and create a 4-digit passcode. For security, we recommend using a different number than your PIN.
  3. 3
    Talk to Alexa!
    In order to check your accounts using Alexa Voice Banking, first say, “Alexa, open TruWest Credit Union.” When you’re finished, say, “Alexa, stop.”

Questions?

We're happy to help! Just give us your name, email and phone number and we'll get in touch with you shortly.

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