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Ways to pay


 

 


Pay Your First Mortgage

There are many options available when it comes to paying your first mortgage. Learn how to make a payment and set up scheduled payments.

  • Online Banking

    Easily set up one time or regularly scheduled payments online.

    To set up regularly schedule payments, a request form must be completed either:

    Mail:
    Midwest Loan Services
    P O Box 144 Houghton
    MI 49931
    Fax:
    (906) 487-5869
    Email form:
    call 1 (800) 262-6574 to set up
  • One-time payment option

    Make a payment over the phone by calling
    1 (855) 479-9009 from 8:00am to 8:00pm, Monday-Friday.

  • Pay by phone

    Make a payment over the phone by calling
    1 (855) 479-9009 from 8:00am to 8:00pm, Monday-Friday.

  • Pay by mail

    Make checks or money orders payable to: TruWest Credit Union and mail with your payment coupon to the address to:

    TruWest Credit Union
    c/o Midwest Loan Services
    P.O. Box 144
    Houghton, MI 49931-0144

    Be sure to send your payment 5 to 7 business days ahead of your due date to allow plenty of time to reach us before the payment due date.

  • Pay by branch

    You can make a mortgage payment at any one of our convenient locations.

Additional Services

  • Recast

    Why refinance when you can recast your mortgage. Recasting your mortgage is a great option if you’re looking to reduce the owed amount on your principal and lowering your monthly payment.

    You can recast your mortgage in two ways:

    1. Already made extra payments toward the principal of your mortgage
    2. Apply a substantial amount toward principal

    Have more questions or don’t see your question here? Call us at 1 (855) 841-9203 to speak with a TruWest mortgage loan originator or email us.

  • Request a pay off quote

    You can request a pay off quote by calling
    1 (855) 479-9009 from 8:00am to 8:00pm, Monday-Friday.

  • How to cancel your mortgage insurance

    The eligibility requirements for canceling your mortgage insurance can vary depending on the following factors:

    1. Type of mortgage
    2. Current LTV
    3. Applicable state and federal guidelines

    To start the mortgage insurance cancellation request process:

    By phone: 1 (800) 262-6574
    By email: info@midwestloanservices.com
    By mail:
    Midwest Loan Services
    616 Shelden Ave, Suite 300
    Houghton MI 49931

  • Get in touch with a credit bureau agency

    Contact a credit bureau agency to freeze or unfreeze your credit, submit a dispute and other credit report-related inquiries.

    Equifax
    equifax.com
    1 (866) 349-5191

    Experian
    experian.com
    1 (888) 397-3742

    TransUnion
    transunion.com
    1 (800) 680-7289

Shot of a happy family bonding together outdoors


Couple making home improvement, measuring, high angle view.

Pay Your Second Mortgage/HELOC

There are many options available when it comes to paying your first mortgage. Learn how to make a payment and set up scheduled payments.

  • Online Banking

    There are two ways you can make a payment online:

    Pay with your TruWest Account

    1. Log in to your TruWest online bank account

    Pay from another financial institution

    1. Routing number and account number of the financial institution (where the payment will be initiated from)
    2. TruWest member number and loan number

    Don’t have a TruWest online account yet? Don’t worry, it’s easy to set up. Click here to sign up.

  • One-time payment option ACH

    Make a payment over the phone by calling
    1 (855) 878-9378 from 8:00am to 5:00pm, Monday-Friday.

    Pro tip: Have the following information ready:

    1. Routing number and account number of the financial institution (where the payment will be initiated from)
    2. TruWest member number and loan number
  • Pay by phone

    Make a payment over the phone by calling
    1 (855) 878-9378 from 8:00am to 5:00pm, Monday-Friday.

    Pro tip: Have the following information ready:

    1. Routing number and account number of the financial institution (where the payment will be initiated from)
    2. TruWest member number and loan number
  • Pay by mail

    Make checks or money orders payable to: TruWest Credit Union and mail with your payment coupon to the address to:

    TruWest Credit Union
    PO Box 78637
    Phoenix, AZ 85062-8637

    Be sure to send your payment 5 to 7 business days ahead of your due date to allow plenty of time to reach us before the payment due date.

  • Pay by branch

    You can make a mortgage payment at any one of our convenient locations.

Additional Services


Website Maintenance

Our website will be unavailable from 12:00 a.m., through 1:00 a.m. CDT, May 24, as we perform routine maintenance. Online banking and our mobile app will still be available during this time.