TruWest Supports You in Your Time of Need
Hardships are often hard to anticipate and can happen to everyone. At TruWest, our priority is to support our members through everything that life brings their way. If a financial hardship has impacted you, please contact TruWest for the support you need on any TruWest loans.
Download the loan assistance form for your loan(s), along with all of the following forms, and submit them to your Loan Assistance Advisor to see what assistance you qualify for.1
If you have questions during this process, please contact us immediately at (602) 629-1920 or (833) 932-1853 (M-F 8:00 AM – 5:00 PM MST). For affected members who have a first mortgage with us, please call (800) 240-4214. We are here to help.
Additional Resources
Explore TruWest’s investment options designed to help you secure your future, from stable investment certificates to flexible money markets and tax-advantaged IRAs.
Disclosures
1This is not a commitment of an approved modification or assistance, and all modifications or assistance offerings are subject to approval. We may gather information about you including, but not limited to, credit bureau information, information for verification of employment and income. We may also verify your hardship, identity, income, assets, and debt and it must meet eligibility requirements as established by TruWest Credit Union. A modification could increase your mortgage debt, reduce equity, and extend the term which would be secured debts against the subject property. The relative benefits you receive from a modification will vary depending on your individual circumstances. You should consider that a modification may increase the total number of monthly payments and the total amount paid over the term of the loan. Speak to a tax professional for examples and details on tax ramifications. A list of HUD-approved counseling agencies that can provide foreclosure prevention information, contact the U.S. Department of Housing and Urban Development (HUD) at 1-800-569-4287 or hud.gov/counseling.
