Contact
Need Assistance?
We value our members and are here to help. If you have any questions or comments, please feel free to reach us by phone, chat, email or at any of our convenient branch locations. If you are having trouble logging into your online banking account, please start here.
Live Chat
Perhaps you have questions about accounts and services, or maybe you need help using our online applications. Click below to chat with a member service representative.
Hours of Operation:
Monday-Friday: 8 a.m. – 5 p.m.
Mail to Us
Need to send us a letter, check or document? See our addresses below to make sure your mail gets to the right place! Please be aware that mailing to the incorrect address may cause a delay in processing.
| DEPOSITS AND PAYMENTS: | CORRESPONDENCE: |
|---|---|
| TruWest Credit Union P.O. Box 78637 Phoenix, AZ 85062-8637 |
TruWest Credit Union 1667 N Priest Dr Tempe, AZ 85281 |
LOAN PAYOFFS:
TruWest Credit Union
P.O. Box 78637
Phoenix, AZ 85062-8637
(if mailed to the incorrect address, there may be a delay in processing)
Message Us
We look forward to hearing from you! Simply fill in the form below. Your email is important to us and we strive to answer all inquiries within 24 hours.
All Branches
TruWest Credit Union has branches in Arizona and Texas, plus we offer account access at more than 30,000 free ATMs and over 5,000 Shared Branching locations.
SCHEDULE AN APPOINTMENT VISIT OUR eBRANCH
TruWest Locations in Arizona (View Texas Locations)
TruWest Locations in Texas (View Arizona Locations)
All Locations
Slaughter Lane Branch
Location
1824 W Slaughter Ln, Bldg F, Ste 120
Austin, TX 78748
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:00 PM |
| Sat. 10:00 AM – 2:00 PM |
| Sunday Closed |
Drive Thru Hours
| No Drive Thru at this location |
Notes
TruWest has opened its new Slaughter Lane Branch located on Slaughter Ln and Manchaca Rd. We look forward to serving our members in the South Austin area!
Thunderbird Branch
Location
3431 W Thunderbird Rd, Ste 15,
Phoenix, AZ 85053
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:00 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Drive Thru Hours
| No Drive Thru at this location |
Notes
NOW OPEN! TruWest opened its new Thunderbird branch located on 35th Ave and Thunderbird Rd. We look forward to serving our members in North Phoenix and the West Valley!
52nd Street Branch
Location
5136 E Roosevelt St
Phoenix, AZ 85008
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:30 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Drive Thru Hours
| Mon. - Fri 9:00 AM – 5:30 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Dobson and Elliot Branch
Location
1990 W Elliot Rd
Chandler, AZ 85224
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:30 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Drive Thru Hours
| Mon. - Fri. 9:00 AM – 5:30 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Dobson and Main Branch
Location
1982 W Main St, Ste 104
Mesa, AZ 85201
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:00 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Drive Thru Hours
| Mon. - Fri. 9:00 AM – 5:00 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Priest and Warner Branch
Location
1345 W Warner Rd
Tempe, AZ 85284
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:30 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Drive Thru Hours
| Mon. - Fri. 9:00 AM – 5:30 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Gilbert Branch
Location
64 E Pecos Rd
Gilbert, AZ 85295
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:30 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Drive Thru Hours
| Mon. - Fri. 9:00 AM – 5:30 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Superstition Springs Branch
Location
6550 E Superstition Springs Blvd
Mesa, AZ 85206
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:30 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Drive Thru Hours
| Mon. - Fri. 9:00 AM – 5:30 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
McCormick Branch
Location
7333 N Via Paseo Del Sur
Scottsdale, AZ 85258
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:00 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Drive Thru Hours
| Mon. - Fri. 9:00 AM – 5:00 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Howard Lane Branch
Location
13609 N IH-35, Bldg 4
Austin, TX 78753
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:00 PM |
| Sat. 10:00 AM – 2:00 PM |
| Sunday Closed |
Drive Thru Hours
| Mon. - Thurs. 9:00 AM – 5:00 PM |
| Fri. 9:00 AM – 6:00 PM |
| Sat. 10:00 AM – 2:00 PM |
| Sunday Closed |
Round Rock Branch
Location
737 Louis Henna Blvd, Ste 300
Round Rock, TX 78664
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:00 PM |
| Sat. 10:00 AM – 2:00 PM |
| Sunday Closed |
Legend Oaks Branch
Location
6001 W William Cannon Dr, Ste 100
Austin, TX 78749
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:00 PM |
| Sat. 10:00 AM – 2:00 PM |
| Sunday Closed |
Drive Thru Hours
| Mon. - Thurs. 9:00 AM – 5:00 PM |
| Fri. 9:00 AM – 6:00 PM |
| Sat. 10:00 AM – 2:00 PM |
| Sunday Closed |
Employees Only - Ray Road & Chandler ATM
Location
1300 N Alma School Rd
Chandler, AZ 85224
Notes
This location is for employees of NXP, only. A badge is required.
Employees Only - General Dynamics Hayden
Location
8201 E McDowell Rd
Scottsdale, AZ 85257
Lobby Hours
| Mon, Wed, Thurs 8:30 AM - 3:00 PM * |
Notes
This location is for employees of General Dynamics, only. A badge is required.
Services:
- Express Branch
- 24-Hour ATM (Walk-Up)
- Financial Advisors (By Appointment)
*This branch is closed for lunch from 12:30-1 p.m.
Enjoy free banking wherever life takes you
With today’s fast-paced lifestyle, you may not always be near a TruWest branch.
ATMs All Around
CO-OP, the largest Credit Union ATM Network in the world, offers nearly 30,000 free ATMs nationwide1. Finding the nearest CO-OP ATM is now as easy as the touch of your finger.
- 30,000 free ATMs in the U.S. and Canada (that’s more than Chase and Wells Fargo combined!)
- 377 free ATMs in Arizona and 1,067 in Texas
- 9,000 ATMs that accept deposits
- 5,500 ATMs located in 7-Eleven stores nationwide
- 340 ATMs located in Costco Wholesale locations
1Visit co-opfs.org/Shared-Branches-ATMs for further details.
Text for an ATM
For those times you are not at your computer, you can locate nearby ATMs by texting your location (e.g., address, intersection or ZIP code) to 91989 from any mobile phone.2
2Text message rates may apply. View Terms and Conditions for this service.
Shared Branches
If you prefer to visit a branch, the CO-OP Shared Branches are here for you:
- More than 5,000 Shared Branching locations
- Nationwide services offered wherever you live, work or travel
- The ability to conduct everyday transactions with ease
Mobile app
Find nearby free ATMs and Shared Branch locations on your phone.
Add ATMs to your GPS
For added convenience, you can download all of our ATMs directly to your GPS device here.
Location Updates
-
Updated Hours
Effective Monday, January 14, 2019, select Arizona branches will have adjusted business hours. Please be aware of the updated hours below:
Dobson & Main (lobby and drive-thru)
9 a.m.-5 p.m. M-F
9 a.m.-1 p.m. Sat
Dobson & Elliot (lobby and drive-thru)
9 a.m.-5:30 p.m. M-F
9 a.m.-1 p.m. Sat
Priest & Warner (lobby and drive-thru)
9 a.m.-5:30 p.m. M-F
9 a.m.-1 p.m. Sat
Gilbert (lobby and drive-thru)
9 a.m.-5:30 p.m. M-F
9 a.m.-1 p.m. Sat
Superstition Springs (lobby and drive-thru)
9 a.m.-5:30 p.m. M-F
9 a.m.-1 p.m. Sat
52nd St (lobby and drive-thru)
9 a.m.-5:30 p.m. M-F
9 a.m.-1 p.m. Sat