Contact
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We value our members and are here to help, so please contact us with any questions or comments. Chat with us, email us, call us toll-free, visit our branches or send us a letter. If you are having trouble logging into your online banking account, please start by accessing our help guide.
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Live Chat
Perhaps you have questions about accounts and services, or maybe you need help using our online applications. Click below to chat with a member service representative.
Hours of Operation:
Contact Center (M-F) 8:00 AM – 5:00 PM
Electronic Services (M-F) 8:00 AM – 5:00 PM
All Branches
TruWest Credit Union has branches in Arizona and Texas, plus we offer account access at more than 30,000 surcharge-free ATMs and over 5,000 Shared Branching locations.
SCHEDULE AN APPOINTMENT VISIT OUR eBRANCH
TruWest Locations in Arizona (View Texas Locations)
TruWest Locations in Texas (View Arizona Locations)
All Locations
Slaughter Lane Branch
Location
1824 W Slaughter Ln, Ste 130 Austin, TX 78748
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:00 PM |
| Sat. 10:00 AM – 2:00 PM |
| Sunday Closed |
Drive Thru Hours
| No Drive Thru at this location |
Notes
TruWest has opened its new Slaughter Lane Branch located on Slaughter Ln and Manchaca Rd. We look forward to serving our members in the South Austin area!
Thunderbird Branch
Location
3431 W Thunderbird Rd, Ste 15, Phoenix, AZ 85053
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:00 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Drive Thru Hours
| No Drive Thru at this location |
Notes
NOW OPEN! TruWest opened its new Thunderbird branch located on 35th Ave and Thunderbird Rd. We look forward to serving our members in North Phoenix and the West Valley!
52nd Street Branch
Location
5136 E. Roosevelt St. Phoenix, AZ 85008
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:00 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Drive Thru Hours
| Mon. - Fri 9:00 AM – 6:00 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Dobson and Elliot Branch
Location
1990 W. Elliot Rd Chandler, AZ 85224
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:00 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Drive Thru Hours
| Mon. - Fri. 9:00 AM – 6:00 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Dobson and Main Branch
Location
1982 W. Main Street, Suite 104 Mesa, AZ 85201
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:00 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Drive Thru Hours
| Mon. - Fri. 9:00 AM – 6:00 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Priest and Warner Branch
Location
1345 W. Warner Rd. Tempe, AZ 85284
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:00 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Drive Thru Hours
| Mon. - Fri. 9:00 AM – 6:00 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Gilbert Branch
Location
64 E Pecos Rd Gilbert, AZ 85295
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:00 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Drive Thru Hours
| Mon. - Fri. 9:00 AM – 6:00 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Superstition Springs Branch
Location
6550 E. Superstition Springs Blvd. Mesa, AZ 85206
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:00 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Drive Thru Hours
| Mon. - Fri. 9:00 AM – 6:00 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
McCormick Branch
Location
7333 N. Via Paseo Del Sur Scottsdale, AZ 85258
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:00 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Drive Thru Hours
| Mon. - Fri. 9:00 AM – 5:00 PM |
| Sat. 9:00 AM – 1:00 PM |
| Sunday Closed |
Howard Lane Branch
Location
13609 N. IH-35, Building 4 Austin, TX 78753
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:00 PM |
| Sat. 10:00 AM – 2:00 PM |
| Sunday Closed |
Drive Thru Hours
| Mon. - Thurs. 9:00 AM – 5:00 PM |
| Fri. 9:00 AM – 6:00 PM |
| Sat. 10:00 AM – 2:00 PM |
| Sunday Closed |
Round Rock Branch
Location
737 Louis Henna Blvd, Suite 300 Round Rock, TX 78664
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:00 PM |
| Sat. 10:00 AM – 2:00 PM |
| Sunday Closed |
Legend Oaks Branch
Location
6001 W. William Cannon Dr, Ste 100 Austin, TX 78749
Lobby Hours
| Mon. - Fri. 9:00 AM – 5:00 PM |
| Sat. 10:00 AM – 2:00 PM |
| Sunday Closed |
Drive Thru Hours
| Mon. - Thurs. 9:00 AM – 5:00 PM |
| Fri. 9:00 AM – 6:00 PM |
| Sat. 10:00 AM – 2:00 PM |
| Sunday Closed |
Employees Only - Ray Road & Chandler ATM
Location
1300 N. Alma School Rd. Chandler, AZ 85224
Notes
This location is for employees of NXP, only. A badge is required.
Employees Only - General Dynamics Hayden
Location
8201 E. McDowell Rd. Scottsdale, AZ 85257
Lobby Hours
| Mon, Wed, Thurs 8:30 AM - 3:00 PM * |
Notes
This location is for employees of General Dynamics, only. A badge is required.
Services:
- Express Branch
- 24-Hour ATM (Walk-Up)
- Financial Advisors (By Appointment)
*This branch is closed for lunch from 12:30-1 p.m.
Enjoy free banking wherever life takes you
With today’s fast-paced lifestyle, you may not always be near a TruWest branch.
ATMs All Around
CO-OP, the largest Credit Union ATM Network in the world, offers nearly 30,000 surcharge-free ATMs nationwide. Finding the nearest CO-OP ATM is now as easy as the touch of your finger.
- 30,000 surcharge-free ATMs in the U.S. and Canada (that’s more than Chase and Wells Fargo combined!)
- 377 surcharge-free ATMs in Arizona and 1,067 in Texas
- 9,000 ATMs that accept deposits
- 5,500 ATMs located in 7-Eleven stores nationwide
- 340 ATMs located in Costco Wholesale locations
Text for an ATM
For those times you are not at your computer, you can locate nearby ATMs by texting your location (e.g., address, intersection or ZIP code) to 91989 from any mobile phone.1
1Text message rates may apply. View Terms and Conditions for this service.
Shared Branches
If you prefer to visit a branch, the CO-OP Shared Branches are here for you:
- More than 5,000 Shared Branching locations
- Nationwide services offered wherever you live, work or travel
- The ability to conduct everyday transactions with ease
Mobile app
Find nearby surcharge-free ATMs and Shared Branch locations on your phone.
Add ATMs to your GPS
For added convenience, you can download all of our ATMs directly to your GPS device here.
Location Updates
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There are no location updates.