We value our members and are here to help, so please contact us with any questions or comments. Chat with us, email us, call us toll-free, visit our branches or send us a letter. If you are having trouble logging into your online banking account, please start by accessing our help guide.

Routing Number


Call on Us

We’re available toll-free 24/7 in the
U.S., Canada and Mexico at:
1 (855) 878-9378
(that’s 1-855-TRUWEST)

Local Phone Numbers
AZ: (480) 441-5900
TX: (512) 996-4000

Mortgage Assistance
Toll-Free: 1 (855) 841-9203
AZ: (480) 441-5900

Consumer Loan Assistance
Credit Card: (602) 629-1806
Other: (602) 629-1900

(602) 629-1965

Telephone Banking
Toll-Free: 1 (800) 521-1272
AZ: (480) 441-5110
TX: (512) 302-4848

Send Us a Letter!
TruWest Credit Union
P.O. Box 3489
Scottsdale, AZ 85271

Over Night Address
1667 N. Priest Dr.
Tempe, AZ 85281

Helpful Links
Telephone Banking Guide
Holiday Closures
Mobile Banking

Chat Us Up

Perhaps you have questions about accounts and services, or maybe you need help using our online applications. Click the icon below to chat with a member service representative.

Chat Icon
Hours of Operation:
Contact Center (M-F) 8:00 AM - 5:00 PM
Electronic Services (M-F) 8:00 AM - 5:00 PM
Start Chat Session

Email Anytime

We look forward to hearing from you! Simply fill in the form below.* Your email is important to us and we strive to answer all inquiries within 24 hours.


*Phone Number (xxx-xxx-xxxx):  

*This is not a secured email. Please do not provide sensitive personal/financial information in this form. If you would like to discuss account details, please include a phone number so we can contact you. Thank you!