
Why TruWest
It’s the ultimate rewards program.
TruRewards
Finally, a rewards program that is truly rewarding. With our TruRewards program, you can choose from rewards that you actually want. TruRewards allows you to easily redeem points for cash, travel, gift cards— and even charity donations!
- 1.5% cash back for Visa® Signature® card1
- 1.25% cash back for Visa® Platinum Points card1
- Bonus points faster with multiple cards2
- 1 point for every $1 on qualifying purchases
- Visa®Signature®Concierge 24/7 complimentary service
Have questions? Call us at 1 (888) 290-1671.
Need to log in to your TruRewards account? Log into your TruWest online account and choose “Select Additional Services > TruRewards” in the navigation menu.
For full program terms and conditions, click here.

FAQs
What is the TruRewards program?
TruRewards is an exclusive rewards program for TruWest Visa® Platinum Points, Visa Signature® and Visa Business Platinum Points® credit cardholders. You’ll be automatically enrolled in the TruRewards program and will begin earning 1 point for every $1 you spend!
What can I redeem my points for?
Cash Back –
- Get 1.50% cash back on everyday purchases with Visa® Signature rewards earning card.
- Get 1.25% cash back on everyday purchases with Platinum Points rewards earning card.
Gift Cards – Choose a gift card from your favorite retailers.
Travel – Take a cruise, book a hotel or escape on a flight. Your dream destination awaits.
Merchandise – Select anything from electronics and jewelry, to outdoor gear and indoor appliances.
Charitable Donations – Show support for your favorite charitable cause.
Pay With Points – Use your TruRewards points for eligible transactions.
Checkout With Points – Redeem your points during checkout at participating retailers.
How can I earn extra points?
Watch your rewards grow with the following additional cardholder perks:
Add a cardholder – Automatically earn 5,000 bonus points when you add a cardholder to your account. Plus, multiple cardholders means you’ll earn TruRewards points faster!
Select Shop & Earn/Activate Offers – Earn up to 10 extra points per $1 spent by taking advantage of bonus point offers. Each Get Extra Points offer is in addition to the standard 1 point per $1 spent, so you could potentially earn 1,100 points on a $100 purchase!
Shop & Earn also gives you access to exclusive discounts and offers while shopping online or at the merchant.
How do I redeem my points?
View your TruRewards point balance and redeem your points by logging into your online bank account and selecting Additional Services section > TruRewards > VISA.
Scam Spotlight1
Holiday Shopping Scams
The holidays are a peak time for scammers to catch consumers unaware. Whether through social media ads leading to fake shopping websites, fake shipping and delivery notifications or even fake charities looking to take advantage of the increased spirit of giving, there are a number of ways a scammer can steal your information. Stay vigilant during the holiday shopping season, and be mindful of where you choose to enter your personal information.

How TruRewards Works
TruWest Credit Cards
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Disclosures
1Subject to program terms and conditions. Visit truwest.org/visaterms for further information.
2Cardholder is responsible for charges made by any authorized user. Offer subject to change. Terms and conditions apply.
3TruWest Credit Union Visa® Signature cardholders are responsible for the payment of any and all charges associated with any goods, services, reservations or bookings purchased or arranged by the Visa Signature Concierge on cardholders’ behalf. Any such purchases or arrangements are solely between the cardholder and the respective merchant, and Visa is not a party to the transaction. All goods and services subject to availability. See full terms of service at visasignatureconcierge.com.
Visa® is a registered trademark of VISA U.S.A. Inc.
Subject to terms and conditions. Restrictions may apply. Rewards are provided by Merchants that participate in the TruRewards Program. The terms and conditions relating to the purchase of specific Rewards and their use are available by visiting the TruRewards website accessible via TruWest online banking. Rewards offerings are subject to availability and may change at any time without notice. Contact 1 (888) 290-1671 or visit the TruRewards website for a full listing of program terms and conditions. Program terms and conditions are subject to change at any time without notice. TruWest provides links to external sites for the convenience of members. By clicking any of the above TruRewards links you will be directed to an external website owned by and operated by a third party. These external websites are not controlled by TruWest, and TruWest makes no representation or warranty, express, or implied, to the user concerning the information, content, presentation, accuracy or opinion of these sites or the quality, safety, or suitability of any software found on these sites. The privacy policies of TruWest do not apply to external sites, and users should consult the privacy policies on these sites for further information.