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Experience the TruDifference

First time logging in?

Within the first 45 days of opening your TruWest account, you may use your member number as your username and last four digits of your Social Security Number as your password. After 45 days, please contact our Electronic Services department at: 1 (855) 878-9378 option 4.


Website Maintenance

Our website will be unavailable from 12:00 a.m., through 1:00 a.m. CDT, May 24, as we perform routine maintenance. Online banking and our mobile app will still be available during this time.