Tap. Pay. Done.
Use your TruWest® Visa® from your phone
Why TruWest
An easy and secure way to payMobile Wallet
Making purchases is as simple as a tap from any of your mobile devices. Start shopping with your mobile wallet in-stores or online when you enroll your TruWest® Visa® debit or credit card.
- Secure
- Convenient
- Easy to use
- Globally accepted wherever mobile pay is available
- Touch-free
Just look for these icons at checkout:
Getting Started
- Apple Pay™ instructions:
- Make sure your mobile device has the latest iOS version.
- Open up the “Wallet” or “Wallet or Apple Pay” app.
- Tap on the “plus” icon.
- Tap on “Add Credit or Debit Card” and follow the card set up instructions.
- You’re all set! Look for these icons during checkout wherever accepted:
- Google Pay™ instructions:
- Download the Google app from Google Play or the App Store
- Follow the card set up instructions and verify your card, if needed.
- You’re all set! Look for these icons during checkout wherever accepted:
- Samsung Pay™ instructions:
- Access your card from the Samsung Pay app.
- Add your TruWest® Visa® card
- You’re all set! Look for these icons during checkout wherever accepted:
FAQs
Frequently Asked Questions-
How do I use my mobile wallet at stores?
Answer:
1. Look for these logos at contactless readers
2. Tap to pay when the reader prompts for payment
3. Receive payment confirmation on your mobile device -
Is this secure way to pay?
Answer:
1. Yes. Mobile wallet doesn’t use your actual credit card number for purchases, it assigns a unique digital card number to your card. This ensures businesses never access your real credit card number.
-
What devices are compatible for mobile wallet?
Answer:
1. TruWest mobile wallet is available on Android™ and Apple® devices.
-
Where can I use my mobile wallet?
Answer:
1. Look for these logos at contactless readers
2. Tap to pay when the reader prompts for payment
3. Receive payment confirmation on your mobile device -
How are refunds and disputes handled?
Answer:
1. Please contact us by calling 1 (855) 878-9378 and select option 3
Next Steps
As easy as 1, 2, 3-
1
More Questions?
If you have questions about how to set up your mobile wallet, call 1 (855) 878-9378 and select option 3.
Subject to terms, conditions, and restrictions. Service provider fees or costs may apply. Mobile device locator service is not provided by TruWest Credit Union. Visa® is a registered trademark of VISA U.S.A. Inc.
Apple Pay works with iPhone 6 and later and Apple Watch in stores, and iPhone 6 and later, iPad Pro, iPad Air 2, and iPad mini 3 and later within apps. For a list of compatible Apple Pay devices, visit https://support.apple.com/en-us/HT208531. Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. iPad Pro is a trademark of Apple Inc.
Google Pay is a trademark of Google LLC. Payment methods shown not available in all countries or locations.
Samsung Pay is a registered trademark of Samsung Electronics Co., Ltd. Samsung Pay is only available in select countries, with available devices. Features, card issuers and merchants may vary. Payment methods shown not available in all countries or locations.
The listed merchant(s) are in no way affiliated with TruWest, nor are the listed merchant(s) considered sponsors or co-sponsors of this program.
All trademarks are the property of their respective owner(s).