Take Care of Your Banking Over the Phone
With TruWest Telephone Banking, you can check balances, make payments and access other helpful services.
Get Started with 3 Easy Steps
Call 1 (800) 521-1272
Enter your member number.
Login into your online account. Select Share Savings Account, then click Account/Show Details to view the 7-digit ACH number, which is your member number.
Enter your Personal Identification Number (PIN).
To create or reset your PIN, say “I don’t have one” or press the * key.
Get Your Voice Verified
As a TruWest member, when you call to access your account, your voice becomes your unique security feature and helps make your virtual banking quicker. Voice ID technology uses machine learning and artificial intelligence to verify your identity over the phone using only your voice!
Give us a call at 1 (855) 878-9378 and ask to be enrolled in TruWest Voice ID.
