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Why TruWest

It's the ultimate rewards program

TruRewards

Finally, a rewards program that is truly rewarding. With our TruRewards program, you can choose from rewards that you actually want. TruRewards allows you to easily redeem points for cash, travel, gift cards— and even charity donations!

  • Earn up to 1.5% cash back1
  • Bonus points faster with multiple cards2
  • 1 point for every $1 on qualifying purchases
  • Visa® Signature® Concierge 24/7 complimentary service3

Plus, you can:

  • Earn $200 when you spend $500 in the first 90 days for a limited-time only4
  • Book everyday travel (no points necessary).
  • Choose the “split pay” option which allows you to redeem points AND pay by using your TruWest Visa®.
  • Shop and redeem points with ease thanks to our easy-to-navigate pages.

Have questions? Call us at 1 (888) 995-1271.

FAQs

Frequently Asked Questions

  • What is the TruRewards program?
    Answer:

    TruRewards is an exclusive rewards program for TruWest Visa® Platinum Points, Visa Signature® and Visa Business Platinum Points® credit cardholders. You’ll be automatically enrolled in the TruRewards program and will begin earning 1 point for every $1 you spend!

  • What can I redeem my points for?
    Answer:

    Cash Back – Get up to 1.50% back on everyday purchases.

     

    Gift Cards – Choose a gift card from your favorite retailers.

     

    Travel – Take a cruise, book a hotel or escape on a flight. Your dream destination awaits.

     

    Merchandise – Select anything from electronics and jewelry, to outdoor gear and indoor appliances.

     

    Charitable Donations – Show support for your favorite charitable cause.

  • How can I earn extra points?
    Answer:

    Watch your rewards grow with the following additional cardholder perks:

     

    Add a cardholder – Automatically earn 5,000 bonus points when you add a cardholder to your account. Plus, multiple cardholders means you’ll earn TruRewards points faster!

     

    Join the Get Extra Points Program – Earn up to 10 extra points per $1 spent by taking advantage of bonus point offers. Click “Get Extra Points” from the “TruRewards” section of your online account. Each Get Extra Points offer is in addition to the standard 1 point per $1 spent, so you could potentially earn 1,100 points on a $100 purchase!

     

    Get Extra Points also gives you access to exclusive discounts and offers while shopping online. Just be sure to use your TruWest Visa® credit card when shopping through the Get Extra Points portal.

  • How do I redeem my points?
    Answer:

    View your TruRewards point balance and redeem your points by logging into your online bank account and selecting “Visa-TruRewards” in the “Helpful Links” section.

Next Steps

As easy as 1, 2, 3

How TruRewards Works

You are automatically enrolled if you are approved for a Signature or Platinum Points card. You can start accruing points right away, but keep in mind your reward points expire annually.

Questions?

We're happy to help! Just give us your name, email and phone number and we'll get in touch with you shortly.

1Subject to program terms and conditions.
2Cardholder is responsible for charges made by any authorized user. Offer subject to change. Terms and conditions apply.
3TruWest Credit Union Visa® Signature cardholders are responsible for the payment of any and all charges associated with any goods, services, reservations or bookings purchased or arranged by the Visa Signature Concierge on cardholders’ behalf. Any such purchases or arrangements are solely between the cardholder and the respective merchant, and Visa is not a party to the transaction. All goods and services subject to availability. See full terms of service at visasignatureconcierge.com.
4Receive $200 in the form of a statement credit after $500 in purchases have been made on the card within 90 days of account opening. Must qualify for reward earning credit card to receive this offer. For new TruWest Visa® credit cards only. Must not have had a TruWest Visa® credit card in the last 12 months. Eligible new credit card loan must be opened between November 1, 2021 and January 31, 2022 to qualify. Member and loan must be in good standing with TruWest to receive statement credit. Cannot be combined with any other offers. Only one promotional offer per primary membership. Offer, program, rates, terms, and conditions subject to change without notice.


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