Why TruWest

It's the ultimate rewards program


Welcome to the new TruRewards program! When logging in for the first time, you will need to create a new username and password. Questions? Call us at 1 (888) 290-1671

Finally, a rewards program that is truly rewarding. With our TruRewards program, you can choose from rewards that you actually want. TruRewards allows you to easily redeem points for cash, travel, gift cards— and even charity donations!

  • 1.5% cash back for Visa® Signature® card1
  • 1.25% cash back for Visa® Platinum Points card1
  • Bonus points faster with multiple cards2
  • 1 point for every $1 on qualifying purchases
  • Visa®Signature® Concierge 24/7 complimentary service

Have questions? Call us at 1 (888) 290-1671.


Frequently Asked Questions
  • What is the TruRewards program?

    TruRewards is an exclusive rewards program for TruWest Visa® Platinum Points, Visa Signature® and Visa Business Platinum Points® credit cardholders. You’ll be automatically enrolled in the TruRewards program and will begin earning 1 point for every $1 you spend!

  • What can I redeem my points for?

    Cash Back – Get up to 1.50% back on everyday purchases.


    Gift Cards – Choose a gift card from your favorite retailers.


    Travel – Take a cruise, book a hotel or escape on a flight. Your dream destination awaits.


    Merchandise – Select anything from electronics and jewelry, to outdoor gear and indoor appliances.


    Charitable Donations – Show support for your favorite charitable cause.

  • How can I earn extra points?

    Watch your rewards grow with the following additional cardholder perks:


    Add a cardholder – Automatically earn 5,000 bonus points when you add a cardholder to your account. Plus, multiple cardholders means you’ll earn TruRewards points faster!


    Join the Get Extra Points Program – Earn up to 10 extra points per $1 spent by taking advantage of bonus point offers. Click “Get Extra Points” from the “TruRewards” section of your online account. Each Get Extra Points offer is in addition to the standard 1 point per $1 spent, so you could potentially earn 1,100 points on a $100 purchase!


    Get Extra Points also gives you access to exclusive discounts and offers while shopping online. Just be sure to use your TruWest Visa® credit card when shopping through the Get Extra Points portal.

  • How do I redeem my points?

    View your TruRewards point balance and redeem your points by logging into your online bank account and selecting “Visa-TruRewards” in the “Helpful Links” section.

Next Steps

As easy as 1, 2, 3

How TruRewards Works

You are automatically enrolled if you are approved for a Signature or Platinum Points card. You can start accruing points right away, but keep in mind your reward points expire annually.

1Subject to program terms and conditions. Visit truwest.org/visaterms for further information.
2Cardholder is responsible for charges made by any authorized user. Offer subject to change. Terms and conditions apply.
3TruWest Credit Union Visa® Signature cardholders are responsible for the payment of any and all charges associated with any goods, services, reservations or bookings purchased or arranged by the Visa Signature Concierge on cardholders’ behalf. Any such purchases or arrangements are solely between the cardholder and the respective merchant, and Visa is not a party to the transaction. All goods and services subject to availability. See full terms of service at visasignatureconcierge.com.
Visa®is a registered trademark of VISA U.S.A. Inc.