Contact Us
Your Financial Partner, Always Here for You
Lost or stolen debit or credit card? Unauthorized purchases? Call us at 1 (844) 491-2995 immediately for assistance.
Connect with Us Your Way
Video Chat with a TruWest Representative
Face-to-face banking at your convenience.
- Discuss new account options
- Get loan information and apply
- Review and manage your accounts
- Address any service-related inquiries
- Receive personalized financial advice
Send Us Mail
You can send us deposits, payments, or any other correspondence through the mail.
Deposits and Payments
TruWest Credit Union, P.O. Box 78637
Phoenix, AZ 85062-8637
Phoenix, AZ 85062-8637
Correspondence
TruWest Credit Union, P.O. Box 3489
Scottsdale, AZ 85271
Scottsdale, AZ 85271
Loan Payoffs
TruWest Credit Union, P.O. Box 78637
Phoenix, AZ 85062-8637
Phoenix, AZ 85062-8637
Give Us a Call
Our team is ready to assist you over the phone with account inquiries, loan applications, and more.
Hours
Monday-Friday: 7:00 AM – 8:00 PM
Saturday: 9:00 AM – 1:00 PM
Saturday: 9:00 AM – 1:00 PM
If mailed to the incorrect address, there may be a delay in processing
Confidential Digital Communication
Safely communicate with us through your TruWest online account or mobile app for various services, from account management to personalized financial advice.
- Manage account details
- Address security concerns
- Update personal information
- Discuss loan options
- Receive financial guidance
Login Assistance
Need help accessing your account? Follow these simple steps:
Check the username and password you’ve entered.
Still having access issues? Give us a call at 1 (855) 878-9378
Submit a Contact Form
Have a question or concern? Let us know how we can assist you, and we’ll be in touch soon.
