Electronic Bill Payment Authorization

The Bill Pay & Presentment Online service (called Bill Pay) enables you to have bills presented to you online (for enrolled payees), set up recurring payments, make one time payments, and track your payments to individual payees via your TruWest Credit Union checking account. No need to write checks and go to the post office. You can do this right from your home or office!

This Bill Pay Online service is FREE. For Expedited Payments, there is a convenience fee* for an electronic payment and for an overnight check.

Note: Payments can only be scheduled for processing on business days. Business days are Monday through Friday and exclude weekends and holidays.


I AUTHORIZE my Financial Institution (TruWest Credit Union) to post payment(s) transactions on my checking account generated from the Bill Pay Service to the checking designated within Bill Pay. I understand that I am in full control of my account. If at any time I decide to discontinue service, I will provide written notification to TruWest. My use of Bill Pay signifies that I have read the terms and conditions of the Electronic Funds Transfer – Internet Banking Disclosure and Agreement; which have been provided to me electronically by TruWest via the Online Banking log on page.

I UNDERSTAND that payments may take up to 10 business days to reach the payee and they will be sent either electronically or by check. TruWest is not liable for any service fees or late charges levied against me.

I UNDERSTAND that I will be cancelled from Bill Pay after my account has been inactive for 90 days; without prior notification.

I UNDERSTAND that I am responsible for any loss or penalty that I may incur due to the lack of sufficient funds (NSF) or other conditions that may prevent the withdrawal of funds from my account. I further understand payments $500.00 or less (individually and cumulative) issued as checks will attempt to clear my account up to three times before a stop payment is placed, for payments exceeding $500.00 (individually and cumulative) the Bill Pay service will contact TruWest to verify funds. If funds are unavailable, a stop payment is placed on the payment. Electronic payments can attempt up to three times; incurring the NSF fee* for every failed attempt. I also understand that a block is automatically (systematically) placed on my account if a debit is returned and no additional bill payments are processed until the account is properly funded and the NSF items have cleared. If attempts are unsuccessful I am aware that my account will be sent for collections.

I UNDERSTAND that a fee* will be charged to my account for any Stop Payments that I request to be placed on checks submitted through Bill Payment. This fee is deducted from my checking account the month after the stop payment is placed.

*For the most current fees please refer to the TruWest Account Rates and Terms or Business Account Fee Schedule


As a reminder, our branches will be closed on Monday, June 19th in observance of Juneteenth. We will be open our normal hours on Tuesday, June 20th.