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Notice of Your Financial Privacy Rights

FACTS:  What does TruWest Credit Union do with your Personal Information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and employment information
  • Account balances and Transaction history
  • Credit information

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons TruWest Credit Union chooses to share; and whether you can limit this sharing.

Reasons?

We can share your personal information:  Does TruWest share? Can you limit this sharing?  
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. Yes No
For our marketing purposes – to offer our products and services to you. Yes No
For joint marketing with other financial companies. Yes No
For our affiliates everyday business purposes – information about your transactions and experiences No No
For our affiliates everyday business purposes – information about your creditworthiness No No
For non affiliates to market to you. No No

Questions?

Call 1(855) 878-9378

Who is providing this notice?

TruWest Credit Union

How does TruWest Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal   law. These measures include computer safeguards and secured files and buildings.

How does TruWest Credit Union collect my personal information?

We collect your personal information, for example, when you:

  • open an account or perform transactions
  • apply for a loan or use your credit card
  • seek advice about your investments

We also collect your personal information from others, such as credit bureaus or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates’ everyday business purposes — information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions:

Affiliates: Companies related by common ownership or control. They can be financial and non financial companies.

  • TruWest Credit Union has no affiliates.

Nonaffiliates: Companies not related by common ownership or control. They can be financial and non financial companies.

  • TruWest Credit Union does not share information with nonaffiliates.

Joint marketing : A formal agreement between nonaffliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include financial service companies.

Website Maintenance

Our website will be unavailable from 12:00 a.m., through 1:00 a.m. CDT, May 24, as we perform routine maintenance. Online banking and our mobile app will still be available during this time.