Connect Face-to-Face with Video Banking

With Video Banking, you can safely and securely speak with a TruWest representative about a new account, apply for a loan, get help with online banking, and more, wherever you are.

NOTE: To use the Video Banking software, you must accept both video and audio capabilities on your device. Use Google Chrome, Firefox or Safari to access the software. Internet Explorer is not supported.

Personalized Virtual Support for Your Banking Needs

Video Banking is available Mon – Fri: 9:00 a.m. – 4:30 p.m. (MST/AZ)

  • Become a New Member
  • Open a New Checking or Savings Account
  • Apply for a Consumer Loan
  • Open an Investment Certificate (CD)
  • Get Online and Mobile Banking Assistance
  • Manage Debit and Credit Card Maintenance
  • Add or Remove Joint Owners
  • Perform Account Maintenance
Video Banking