• Mon, Nov 27
  • 1 Min

How To Verify Cashier’s Check

Don’t be a victim of check fraud

We discovered that there are fraudulent cashier’s checks circulating that appear to be drawn off of TruWest® Credit Union. The checks are issued by a company claiming to offer “Secret Shopper” related positions; however, this scam can take different forms. If someone you do not know offers to pay you money by cashier’s check but wants you to send money back or to other parties, it may be a scam.

More info on fake check scams can be found at here and here.

If you believe you have been the victim of or are currently being solicited by a fraudster, contact your local police department immediately. If you have recently deposited a check or other negotiable item you think may have been fraudulent, please contact the financial institution to which you made the deposit.

To verify a cashier’s check from TruWest Credit Union, please contact us at 1 (855) 878-9378.

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Routine Maintenance

Online and mobile banking will be unavailable on Sunday, April 27, from 1:30 to 5:30 a.m. (ET) as we perform routine maintenance.

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Routine Maintenance

Online and mobile banking will be unavailable on
Sunday, July 27, from 1:30 to 5:30 a.m. (ET)
as we perform routine maintenance.

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Online and mobile banking will be unavailable on
Sunday, August 17, from 1:30 to 5:30 a.m. (ET)
as we perform routine maintenance.

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Online and mobile banking will be unavailable on
Sunday, September 7, from 1:30 to 5:30 a.m. (ET)
as we perform routine maintenance.

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Routine Maintenance

Online and mobile banking will be unavailable on
Sunday, October 26, from 1:30 to 5:30 a.m. (ET)
as we perform routine maintenance.

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Routine Maintenance

Online and mobile banking will be unavailable on
Sunday, November 16, from 1:30 to 5:30 a.m. (ET)
as we perform routine maintenance.

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Important Notice

Our financial service centers will be closed Monday, May 26th in observance of Memorial Day. We will be open normal business hours on Saturday, May 24th and Tuesday, May 27th. You can access your accounts and handle common transactions 24/7 in Online Banking or our mobile app. Visit our Locations Page for more details.

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Important Notice

Our financial service centers will be closed Thursday, June 19th, in observance of Juneteenth. We will be open normal business hours on Wednesday, June 18th and Friday, June 20th. You can access your accounts and handle common transactions 24/7 in Online Banking or our mobile app. Visit our Locations Page for more details.

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ALERT: Beware of Bitcoin ATM Scams

We've seen a rise in fraud involving Bitcoin ATMs. If someone asks you to pay or deposit money through a cryptocurrency ATM, it's almost certainly a scam.

Legitimate businesses and government agencies DO NOT accept payment via Bitcoin ATMs. Always verify payment requests through official channels.
 
Protect yourself—never send crypto to strangers or under pressure.

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Today is the TruWest 2025 Annual Meeting, starting at 5:30 PM (MST/Arizona).  Click here for login instructions to the meeting.
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