TruWest StoriesIt's More than banking
Being a member of TruWest is more than banking. Find out what that means by watching these short videos below.
Find out how it’s availability everywhere.
Find out how it’s knowing who you are.
Find out how it’s doing beyond what you need.
Find out how it’s treating you like family.
Find out how it’s going above and beyond.
Member ReviewsLetting us know how we do
Thank you Katherine. I have nothing but superlatives for you and your group’s process. Well done. I am a happy customer.
Mark & Christine M.
I wanted to tell you what a pleasure it was to work with Marianna. She and her team were excellent to work with in every aspect of our transaction. Marianna quickly answered all of my questions, we moved easily through all the steps and she was even available to respond during the weekend and evenings. This was the fastest and easiest closing we have ever had. We feel very blessed to have found Marianna and TruWest.
I asked TruWest to step in at the 11th hour when we were already under contract as our original lender was jerking us around. Yolanda helped us speed through the paperwork and documentation to ensure we could close as quickly as we wanted. She stayed in regular contact throughout the process and was proactive in providing new status. My experience with TruWest was exceptional due largely to Yolanda’s care and diligence. She reflects well on your institution as a whole.
Thanks for all your hard work! You guys are incredible!! Looking forward to working with you again.
I am a homeowner!!! I am sure you know I am so greatful grateful to you me and my son. We have a place to call our own and make ours. Without your assistance this could of never have been possible.
My husband and I were in a car accident the beginning of this year and hired an attorney to work thru our case. Approximately in August 2017 we applied for a home equity loan to help us financially. You took the time to review our paperwork, contact our attorney for information and coordinate with us. Last week we finally receive paperwork that you needed to process and approve our loan. It took you 3 months to work with the attorney and us, with his patience, suggestions, professionalism, and dedication to his position. We cannot send enough great praises for the work you have done. Other institutions would not have taken the time to help us work thru our situation.
Good people are hard to find. We all know they are the very foundation of successful operations. Every once in a while a rare and talented person comes along at which someone like you should take a good, hard second look. Katherine is that individual. Her professionalism, attention to detail, effective communication skills, creativity, prompt follow-up and organization skills coupled with her financial mortgage expertise, allow her to keep things simple and uncomplicated. She is highly respected and a key asset to the TruWest organization. I will highly recommend TruWest and Katherine to others.
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