Phone Banking

Experience the TruDifference

Take advantage of our telephone banking feature to check account balances, make payments on your loan and access other helpful member services.

Getting Started is Easy

  1. Call 1 (800) 521-1272.
  2. Enter your member number.
  3. Enter your Personal Identification Number or PIN. To create or reset your PIN, say “I don’t have one” or press the * key.

Helpful Hints

  • To locate your member number, log into your online banking account or mobile app, select Share Savings Account and click/tap Account/Show Details. The 7-digit ACH number is your member number.
  • To return to the main menu, say “Main Menu” or press 9.