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TruWest® Credit Union values your security and privacy. We would like to advise you that many credit unions, including TruWest, have reported a phone-based scam to obtain members’ personal information.

Members are receiving calls that appear to originate from their credit union. The caller asks the member to provide personal or card information. The scammers then use this information in an attempt to commit fraud.

Please remember:

  • Never give out personal information if you have not initiated communication to TruWest
  • Regularly monitor your account and report any unauthorized transactions to TruWest

If you ever question the legitimacy of any correspondence you receive from TruWest, please contact us immediately at 1 (855) 878-9378.

Assistance related to coronavirus

For those affected by coronavirus (COVID-19), we have assistance options available.

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