News
Changes to Branch Services
All branch locations are now open. For the health and safety of our members and staff, we recommend scheduling an appointment prior to your visit. You may also open new accounts or apply for loans through online banking or the TruWest mobile app.
For updated branch hours visit our locations page.
NEED TO VISIT A BRANCH?
To help reduce the risk to our members and staff, we encourage you to schedule an appointment prior to visiting one of our branch lobbies.
Please remember to observe the following precautions when visiting a branch:
- Schedule an appointment below, and a team member will contact you within one business day to review the appointment request.
- Abide by the 6-foot social distancing requirement
What we are doing to keep you safe
We have implemented the following safety measures at our branch locations:
- Face masks for our staff
- Wellness shields at teller windows and certain desks
- Physical distancing markers on floor
- Sanitizing between visitors
DRIVE-THRU & ATM ACCESS
ARIZONA
Drive-thru service and ATM access remain available at these locations:
- 52nd Street – 5136 E Roosevelt St, Phoenix
- Dobson and Elliot – 1990 W Elliot Rd, Chandler
- Dobson and Main – 1982 W Main St, Ste 104, Mesa
- Priest and Warner – 1345 W Warner Rd, Tempe
- Gilbert – 64 E Pecos Rd, Gilbert
- Superstition Springs – 6550 E Superstition Springs Blvd, Mesa
- McCormick – 7333 N Via Paseo Del Sur, Scottsdale
- (No Drive-Thru) Thunderbird – 3431 W Thunderbird Rd, Ste 15, Phoenix
TEXAS
Drive-thru service and ATM access remain available at these locations:
- Howard Lane – 13609 N IH-35, Bldg 4, Austin
- Legend Oaks – 6001 W William Cannon Dr, Ste 100, Austin
- (No Drive-Thru) Slaughter Lane – 1824 W Slaughter Ln, Bldg F, Ste 120, Austin
- (No Drive-Thru) Round Rock – 737 Louis Henna Blvd, Ste 300, Round Rock
Access your accounts
TruWest also offers a variety of ways to access your accounts and manage your money from the comfort of your home or workplace, 24 hours a day:
- Online banking and mobile banking
- Chat sessions at truwest.org
- Telephone banking at 1 (855) 878-9378
- Mobile check deposit using the TruWest mobile app
- Mobile Bill Pay
- Check your account balances and transactions with Alexa
- Online application for auto, mortgage or consumer loans and credit cards
- Online payment options for your TruWest loans
For the latest information about the coronavirus (COVID-19), visit the Centers for Disease Control at cdc.gov.
Thank you for your understanding and patience.
TruWest Credit Union