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All branch locations are now open. For the health and safety of our members and staff, we recommend scheduling an appointment prior to your visit. You may also open new accounts or apply for loans through online banking or the TruWest mobile app.

Guidelines on social distancing call on businesses like TruWest to seek ways to minimize crowds and limit social contact, wherever possible. For the health and safety of our members, employees and their families, we have taken action to temporarily adjust our operations.

For updated branch hours visit our locations page.


To help reduce the risk to our members and staff, we encourage you to schedule an appointment prior to visiting one of our branch lobbies.

Please remember to observe the following precautions when visiting a branch:

  • Schedule an appointment below, and a team member will contact you within one business day to review the appointment request.
  • Face coverings are recommended when inside the lobby
  • A mask will be provided if you do not have one
  • Abide by the 6-foot social distancing requirement


What we are doing to keep you safe

We have implemented the following safety measures at our branch locations:

  • Face masks for our staff
  • Wellness shields at teller windows and certain desks
  • Physical distancing markers on floor
  • Sanitizing between visitors



Drive-thru service and ATM access remain available at these locations:

  • 52nd Street – 5136 E Roosevelt St, Phoenix
  • Dobson and Elliot – 1990 W Elliot Rd, Chandler
  • Dobson and Main – 1982 W Main St, Ste 104, Mesa
  • Priest and Warner – 1345 W Warner Rd, Tempe
  • (ATM temporarily unavailable) Gilbert – 64 E Pecos Rd, Gilbert
  • Superstition Springs – 6550 E Superstition Springs Blvd, Mesa
  • McCormick – 7333 N Via Paseo Del Sur, Scottsdale
  • (No Drive-Thru) Thunderbird – 3431 W Thunderbird Rd, Ste 15, Phoenix


Drive-thru service and ATM access remain available at these locations:

  • Howard Lane – 13609 N IH-35, Bldg 4, Austin
  • Legend Oaks – 6001 W William Cannon Dr, Ste 100, Austin
  • (No Drive-Thru) Slaughter Lane – 1824 W Slaughter Ln, Bldg F, Ste 120, Austin
  • (No Drive-Thru) Round Rock – 737 Louis Henna Blvd, Ste 300, Round Rock

Access your accounts

TruWest also offers a variety of ways to access your accounts and manage your money from the comfort of your home or workplace, 24 hours a day:

For the latest information about the coronavirus (COVID-19), visit the Centers for Disease Control at

Thank you for your understanding and patience.

TruWest Credit Union

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