Skip navigation

News

Changes to Branch Services

All branch locations are now open. For the health and safety of our members and staff, we recommend scheduling an appointment prior to your visit. You may also open new accounts or apply for loans through online banking or the TruWest mobile app.

Guidelines on social distancing call on businesses like TruWest to seek ways to minimize crowds and limit social contact, wherever possible. For the health and safety of our members, employees and their families, we have taken action to temporarily adjust our operations.

For updated branch hours visit our locations page.

NEED TO VISIT A BRANCH?

To help reduce the risk to our members and staff, we encourage you to schedule an appointment prior to visiting one of our branch lobbies.

Please remember to observe the following precautions when visiting a branch:

  • Schedule an appointment below, and a team member will contact you within one business day to review the appointment request.
  • Face coverings are recommended when inside the lobby
  • A mask will be provided if you do not have one
  • Abide by the 6-foot social distancing requirement

SCHEDULE AN APPOINTMENT

What we are doing to keep you safe

We have implemented the following safety measures at our branch locations:

  • Face masks for our staff
  • Wellness shields at teller windows and certain desks
  • Physical distancing markers on floor
  • Sanitizing between visitors

DRIVE-THRU & ATM ACCESS

ARIZONA

Drive-thru service and ATM access remain available at these locations:

  • 52nd Street – 5136 E Roosevelt St, Phoenix
  • Dobson and Elliot – 1990 W Elliot Rd, Chandler
  • Dobson and Main – 1982 W Main St, Ste 104, Mesa
  • Priest and Warner – 1345 W Warner Rd, Tempe
  • (ATM temporarily unavailable) Gilbert – 64 E Pecos Rd, Gilbert
  • Superstition Springs – 6550 E Superstition Springs Blvd, Mesa
  • McCormick – 7333 N Via Paseo Del Sur, Scottsdale
  • (No Drive-Thru) Thunderbird – 3431 W Thunderbird Rd, Ste 15, Phoenix

TEXAS

Drive-thru service and ATM access remain available at these locations:

  • Howard Lane – 13609 N IH-35, Bldg 4, Austin
  • Legend Oaks – 6001 W William Cannon Dr, Ste 100, Austin
  • (No Drive-Thru) Slaughter Lane – 1824 W Slaughter Ln, Bldg F, Ste 120, Austin
  • (No Drive-Thru) Round Rock – 737 Louis Henna Blvd, Ste 300, Round Rock

Access your accounts

TruWest also offers a variety of ways to access your accounts and manage your money from the comfort of your home or workplace, 24 hours a day:

For the latest information about the coronavirus (COVID-19), visit the Centers for Disease Control at cdc.gov.

Thank you for your understanding and patience.

TruWest Credit Union

Leaving Our Site

You are leaving the TruWest website. TruWest provides links to external sites for the convenience of its members. By clicking "Continue" you will be directed to an external website owned and operated by a third party. These external websites are not controlled by TruWest and TruWest makes no representation or warranty, express or implied, to the user concerning the information, content, presentation, accuracy or opinion of these sites or the quality, safety, or suitability of any software found on these sites. The privacy policies of TruWest do not apply to external sites and users should consult the privacy policies on these sites for further information. Thank you for visiting the TruWest website.

Waiting for your next stimulus check?

The best way to know when your deposit has posted is to set up deposit alert notifications on the mobile app or in online banking.

Learn More